Shipping policy

At Prettify Prints, every order is custom made specifically for you. Because of this, production and shipping times may vary depending on the product ordered and current order volume.

Processing Time

DTF Transfers: 1–3 business days
Custom Apparel: 2–5 business days
Other personalized products: Processing times vary and will be displayed on the product page.

Business days do not include weekends or holidays.

Shipping

Once your order has been completed, it will be shipped using the shipping method selected during checkout.

Estimated delivery times are provided by the carrier and are not guaranteed.

Tracking

You’ll receive a shipping confirmation email with tracking information as soon as your order ships.

Shipping Delays

While we work hard to ship orders on time, delays caused by USPS, UPS, FedEx, weather, holidays, or other circumstances beyond our control may occur. Prettify Prints is not responsible for carrier delays once a package has been shipped.

Incorrect Shipping Address

Customers are responsible for providing the correct shipping address.

If an incorrect address is entered, please contact us immediately. Once an order has entered production or has shipped, we may not be able to make changes.

If a package is returned due to an incorrect or undeliverable address, additional shipping charges may apply to resend the order.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at:

info@prettifyprints.com

We’ll work with the shipping carrier to help resolve the issue as quickly as possible.

Local Pickup

If local pickup becomes available, customers will receive pickup instructions by email after their order is ready.

Questions

If you have any questions about shipping or your order, please contact us at:

Email: info@prettifyprints.com
Phone: (323) 807-5510